FAQ
Got questions? You're in the right spot! Let's dive into those burning questions and cool off with some soothing solutions.
🌟 About Say Hooray Skincare
Imagine your skin throwing a party because it’s finally being understood. That’s us! We mix simplicity with science, sprinkle in some fun, and serve products that not only love your skin but celebrate it.
Absolutely! Our products are like that one friend who gets along with everyone. Whether you're dry, oily, or somewhere in-between, we’ve got something for your skin.
Nope, never! Our products are tested on happy, consenting humans. Fluffy bunnies and adorable guinea pigs can sigh in relief.
🛒 Ordering & Shipping
Once your order ships, we'll send you a tracking code faster than you can say "glow"! You can use it to check when your skincare goodies will arrive.
We get it, waiting is hard! Orders typically take 3-5 business days to reach your doorstep. If it takes any longer, maybe it stopped to take a selfie. But don’t worry, it’s on its way!
Whoopsie daisy! If you've accidentally ordered more excitement than intended, reach out to us within 2 hours, and we’ll get it sorted. Think of it as hitting "undo" on a risky text.
🌱 Ingredients & Usage
Vegan and proud! Our products are 100% plant-based and ready to mingle with all dietary lifestyles.
Sure thing! We believe in keeping it simple. Our ingredients list is like a 'who’s who' of the skincare world, minus the pretentiousness. Think of it as a guest list for an exclusive party on your face. Head over to our blog for more skincare tips!
Just like with dance moves at a party, moderation is key. A pea-sized amount for creams and a few drops for serums should keep the party rocking without any skincare hangovers.
🔄 Returns & Exchanges
No hard feelings here! If your skin decides it’s not in a party mood, contact us within 30 days, and we’ll help set up a return or exchange. It’s all about making sure your skin feels loved! See our returns policy for more details.