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FAQ

Got questions? You're in the right spot! Let's dive into those burning questions and cool off with some soothing solutions.
Our Products
What is Hypochlorous Acid?

Hypochlorous acid (HOCl) is a naturally occurring compound produced by the body’s immune system to protect against infection. It’s a gentle yet powerful antimicrobial agent that helps kill bacteria, viruses, and other pathogens while remaining non-toxic and safe for skin. Because of its effectiveness and soothing properties, hypochlorous acid is commonly used in skincare to cleanse and calm sensitive or irritated skin, making it ideal for babies, kids, and adults with delicate skin.

Does Hypochlorous Acid have a smell?

Hypochlorous acid naturally has a mild scent similar to a lightly chlorinated swimming pool. To ensure the safety and efficacy of our products, we don’t add any perfumes or dyes to mask the scent of Hypochlorous Acid. The smell fades quickly, and it does not linger on the skin or in the air.

Which product should I choose?

We’ve got you covered, no matter your skincare needs! All our products are gentle, effective, and safe for all ages and skin types, so you can’t go wrong. Here’s a quick guide to help you decide:

Daily Facial Spray

  • Best for: Everyday skin maintenance.
  • Why you’ll love it: With 0.015% Hypochlorous Acid, its perfect for calming sensitive or acne-prone skin, preventing gym acne, or refreshing throughout the day. Great for anyone looking for a simple, effective way to keep their skin clean and balanced. It's fine mist sprayer provides broad coverage anywhere on the body.

Booties & Boo-Boos Cleansing Spray

  • Best for: Babies, kids, and delicate skin.
  • Why you’ll love it: Ideal for soothing the diaper area, cleaning minor scrapes, and keeping little ones’ skin happy without any sting. A must-have for parents on the go! With 0.015% Hypochlorous Acid, its gentle enough for even the most delicate skin.

Calming Serum

  • Best for: Sensitive skin, acne care, and minor cuts or scrapes.
  • Why you’ll love it: This 0.02% Hypochlorous Acid serum is designed to reduce irritation and redness while promoting healing. With its easy-to-use squeeze cap, it’s perfect for those who need a more targeted, no-fuss solution.

No matter which you choose, all our products are designed to work gently and effectively for the whole family. And if you can’t pick just one, we won’t judge—your skin deserves the best!

What's the difference between Daily Facial Spray and Booties & Boo-Boos Spray?

Our Daily Facial Spray and Booties & Boo-Boos Spray are the same formula, just with different labels, to make it easier for our customers to choose a product based on their needs. Both are made with the same gentle, non-toxic ingredients and are safe for all areas of the skin and all ages — from babies to adults.

Are your products suitable for all skin types?

Absolutely! Our products are like that one friend who gets along with everyone. Whether you're dry, oily, or somewhere in-between, we’ve got something for your skin.

I’m vegan. Are your products made for me?

Yes! Our products are all vegan and cruelty free.

Do you test on animals?

Nope, never! Our products are tested on happy, consenting humans. Fluffy bunnies and adorable guinea pigs can sigh in relief.

How much product should I use?

The beauty of Hypochlorous Acid is that it’s super versatile, so a little goes a long way, but you also don’t need to stress about overdoing it. Light, even coverage across the skin should do the trick—no need to drench!

Remember, it’s gentle enough to use as often as you’d like, so feel free to reapply throughout the day as needed.

Ordering & Shipping
How do I track my journey to happy skin (aka my order)?

Once your order ships, we'll send you a tracking code faster than you can say "glow"! You can use it to check when your skincare goodies will arrive.

I’m too excited! How long until my products arrive?

We get it, waiting is hard! Orders typically take 3-5 business days to reach your doorstep. If it takes any longer, maybe it stopped to take a selfie. But don’t worry, it’s on its way!

Help, I messed up my order! Can I change it?

Whoopsie daisy! If you've accidentally ordered more excitement than intended, reach out to us, and we’ll get it sorted.