Thank you for choosing Say Hooray Skincare! Our Calming Serum with Hypochlorous Acid is designed to soothe and care for sensitive skin, with gentle support for acne, minor cuts, and irritation. Whether you’re new to this product or already a fan, we’re here to make sure your experience is smooth and positive.
If you have any questions, need support, or just want a little advice, we’d love to hear from you! Check out the tips and FAQs below, or reach out to us directly—we’re always here to help!
How to Use Your Calming Serum
Using your Calming Serum is simple and can easily fit into your daily skincare routine. Here’s how to get the most from it:
How to Use:
- Start with clean skin: Begin with freshly cleansed, dry skin. This serum is gentle enough to use both morning and night.
- Apply a few drops: Using the easy-squeeze cap, apply 3-5 drops to your fingertips. Gently pat the serum onto your skin, focusing on areas prone to sensitivity, acne, or irritation.
- Let it absorb: Allow the serum to dry naturally before applying other products.
- Follow with moisturizer: If desired, follow up with a lightweight moisturizer or SPF if using it in the morning.
When to Use:
- Daily: Use in the morning and evening to keep skin calm and balanced.
- Spot Treatment: Apply as a soothing treatment for acne spots, minor cuts, or scrapes.
- Alongside Your Routine: Compatible with other skincare products, so feel free to layer with your regular routine, after cleansing and before other serums or moisutizer.
Safe for use on all skin types, including sensitive and acne-prone skin.
FAQs
Q: What is Hypochlorous Acid?
A: Hypochlorous acid (HOCl) is a naturally occurring compound produced by the body’s immune system to protect against infection. It’s a gentle yet powerful antimicrobial agent that helps defend against bacteria, viruses, and other pathogens while remaining non-toxic and safe for skin. Because of its effectiveness and soothing properties, hypochlorous acid is commonly used in skincare to cleanse and calm sensitive or irritated skin, making it ideal for babies, kids, and adults with delicate skin.
Q: Why does my serum have a chlorine smell?
A: The faint chlorine smell comes from the active ingredient, hypochlorous acid (HOCl), which is naturally produced by the human body as part of its immune response. It’s a sign that the product is working effectively to cleanse and soothe the skin. Rest assured, the smell is normal, temporary, and completely safe—it dissipates quickly after application. If you have any concerns, feel free to reach out to us!
Q: How often should I use it?
A: We recommend using the Calming Serum twice a day—morning and night—for best results.
Q: Is it safe for all skin types?
A: Yes! Our formula is gentle enough for all skin types, including very sensitive skin. It’s ideal for anyone seeking calming, non-irritating skincare.
Q: How long will it take to see results?
A: Everyone’s skin is unique, but many of our customers report feeling a calming effect quickly. Consistent use over a few weeks will provide the best results for long-term benefits.
Q: Can I use it alongside other treatments, like retinoids or exfoliants?
A: Absolutely. Our Calming Serum is compatible with most other skincare products. For sensitive skin, we suggest applying it before stronger treatments to calm and prep your skin.
Q: Can I use it on areas other than my face?
A: Yes! It’s safe to use on other areas like your chest, back, or anywhere else you may be dealing with breakouts or irritation. It is also safe for use on minor cuts and scrapes.
Q: Is it safe to use on children’s skin?
A: Yes, our serum is gentle enough for children. Just remember to test a small amount first if your child has particularly sensitive skin.
Troubleshooting and Solutions
We want you to have the best possible experience with your serum. Here are a few common issues and simple solutions:
Experiencing dryness?
Try reducing how often you’re using the serum or follow up with a moisturizer right after application to lock in hydration.
Not seeing results?
Consistency is key! Try using the serum twice daily for at least two weeks to see its full calming effects.
Feeling any irritation?
If you experience irritation, pause use and contact us directly. We’ll work with you to adjust your routine or offer tailored advice.
Got another issue?
If something’s still off, don’t hesitate to reach out to us directly. We’re here to help with any questions, big or small!
Contact Us for Personalized Help
We’re committed to making sure you love your serum experience! If you’re not satisfied or need guidance, we encourage you to reach out to us. Before leaving a review, please contact us directly—we’re here to make things right!
Ways to Reach Us:
- Please fill out our contact form or email us at support@sayhoorayskincare.com.
Your satisfaction is our priority! Let’s work together to get things sorted out.
Leave Us a Review
Have a story to share? We’d love to hear from you! Leave a review on our website, amazon.com, or walmart.com, and let others know how our Hypochlorous Acid Calming Serum has made a difference in your skincare routine. Head to the product page and click “Leave a Review”. Your feedback helps other people find the skincare solutions they need. Plus, it helps us keep improving what we do.
Thank you for supporting Say Hooray Skincare!
Stay in Touch & Follow Us
We’re all about making skincare simple and fun! For more tips, skincare advice, and exclusive offers, be sure to follow us on Instagram and TikTok @sayhoorayskincare or sign up for our newsletter.